How DANA and QRIS Records Are Handled
Our Privacy Policy describes the data needed to open and maintain your account, confirm your phone number, and connect wallet activity with the correct account. We may record payment references, status updates and support messages for DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity;
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we do not need your wallet password to check a transaction status. We use these records to match a receipt, investigate a stalled cashier step and prevent account access by the wrong person. Device details may also be logged when you move from login to the
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mobile lobby. Retention depends on the purpose and applicable rules, and access to our services depends on local law. You can ask us what data we hold and request a correction through the contact path below.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.